ABOUT US

About Dunsland House

Our ethos: warmth, dignity and compassion

At Dunsland House, our ethos and mission is to provide care with warmth, dignity and compassion. We believe in respecting our residents’ wishes and providing dedicated person-centred care whilst giving residents the right and freedom to make their own decisions. We strive to ensure Dunsland House is a place where residents feel content, happy and safe each and every day.

Every member of our team shares the same goal of meeting the highest standards every day. We believe this is paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We support our residents’ choices and aspirations by creating individualised care plans and designing activities that will engage and inspire.

Our ethos: warmth, dignity and compassion

At Dunsland House, our ethos and mission is to provide care with warmth, dignity and compassion. We believe in respecting our residents’ wishes and providing dedicated person-centred care whilst giving residents the right and freedom to make their own decisions. We strive to ensure Dunsland House is a place where residents feel content, happy and safe each and every day.

Every member of our team shares the same goal of meeting the highest standards every day. We believe this is paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We support our residents’ choices and aspirations by creating individualised care plans and designing activities that will engage and inspire.

Offering the highest quality of care

We understand that the quality of our care is crucial to everything we do. Everyone at Dunsland House has a personal and professional commitment to providing excellent care. We like to think we’re always willing to go the extra mile to make a difference to the lives of our residents.

We believe that truly excellent care must always be focused on the individual resident and their actions and sense of responsibility. We always put our residents first, creating bespoke care plans and offering tailored, individualised care for each resident. It is our team who create the homely environment which Dunsland House is known for, and we do our best to support them in everything they do.

We challenge ourselves to always improve

We are dedicated to making improvements wherever we can and are never satisfied with the status quo. We ensure that everything we do is continually reviewed, and get feedback from residents, their families and visitors whenever possible.

On the rare occasions in which we might find shortcomings or where we get something wrong, we’re quick to put it right and review what happened so we can ensure we learn and improve.

We challenge ourselves to always improve

We are dedicated to making improvements wherever we can and are never satisfied with the status quo. We ensure that everything we do is continually reviewed, and get feedback from residents, their families and visitors whenever possible.

On the rare occasions in which we might find shortcomings or where we get something wrong, we’re quick to put it right and review what happened so we can ensure we learn and improve.

Meet our team

Catherine

Catherine

Registered Care Home Manager

Registered Manager Catherine has a nursing background and joined the care sector in 1987. She has been a Registered Care Home Manager since 1996 and worked at Dunsland House since 2005. She holds Level 5 Diploma in Leadership and Management in Health and Social Care. Catherine has overall responsibility for the well-being of residents and staff and for the day-to-day running of Dunsland House.

Tracey

Tracey

Team Leader

Tracey has worked as a Care Assistant since April 2017 and acts as Team Leader at weekends. She holds Level 3 in Health and Social Care and is a dedicated member of our team.

Kayleigh

Kayleigh

Night Care Assistant

Kayleigh is employed as a Night Care Assistant who has many years working in care at a senior level.

Maria

Maria

Care Assistant

Maria has worked as a Care Assistant for over 20 years at Dunsland House. She has been a very dedicated member of the Dunsland House team all these years.

Viv

Viv

Day Care Assistant

Viv works as a Day Care Assistant. She has worked for the care industry since 2016 and has had senior care experience.

Marcelle

Marcelle

Day Care Assistant

Marcelle is a new member to our team. She works as a Day Care Assistant and has just completed her care certificate.

Robin

Robin

Week-day Cook

Robin is our week day cook and also has many years’ experience catering in top class hotels and preparing meals for first class passengers in the airline industry.

Sharon

Sharon

Weekend Cook

Sharon is our weekend cook who has many years of catering experience, especially abroad in the hospitality industry.