To provide care with warmth, dignity and compassion. We believe in respecting our residents’ wishes, to provide dedicated person centered care whilst giving residents the right to make their own decisions. We strive to ensure Dunsland House is a place where residents feel a sense of contentment each and every day.
Every member of our team shares the same goal of providing the highest standards that are paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We believe we can best support our resident’s choices and aspirations by creating individualised care plans and designing activities that will engage and inspire.
Quality of Care
We understand that quality is crucial to everything we do. Everyone at Dunsland House has a personal and professional commitment to providing excellent care. We like to think we are always willing to go the extra mile to make a difference to the lives of our residents. We believe that truly excellent care must start with the individual, and their actions and sense of responsibility. It is our staff that creates the homely environment which Dunsland House is known for, we do our best to support them in everything they do
We are dedicated to making improvements wherever we can, and are never satisfied with the status quo. We ensure that everything we do is continually reviewed. We get regular feedback from residents, their families and visitors, on the rare occasions we find shortcomings we are quick to put them right and review what happened.